Privacy policy
Effective date: June 1, 2026
1. Introduction
AgenticOS ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you use the AgenticOS platform and website (collectively, the "Service").
By using AgenticOS, you agree to the collection and use of information in accordance with this policy.
2. Who we are
AgenticOS Technologies Inc. is the data controller responsible for your personal data. If you have any questions about this policy, contact us at privacy@agenticos.com.
3. Information we collect
Information you provide directly:
Full name and job title
Work email address and phone number
Company name and size
Billing and payment information
Any information submitted through forms or support requests
Information collected automatically:
IP address and device information
Browser type and version
Pages visited and time spent on the platform
Referring URLs and click data
Cookie and tracking data
Financial data processed on your behalf:
Invoice and transaction data
Bank account and ERP data connected via integrations
Approval and workflow data
Reconciliation and reporting outputs
4. How we use your information
We use the information we collect to:
Provide, operate, and improve the AgenticOS platform
Process transactions and send related information
Respond to support requests and communications
Send product updates, security alerts, and administrative messages
Analyse usage patterns to improve user experience
Comply with legal obligations and enforce our terms
Detect, prevent, and address fraud and security issues
5. Legal basis for processing (GDPR)
For users in the European Economic Area, we process your data under the following legal bases:
Contract: Processing necessary to provide the Service you have requested
Legitimate interests: Improving the platform, preventing fraud, and ensuring security
Legal obligation: Compliance with applicable laws and regulations
Consent: Where you have given explicit consent, such as for marketing communications
6. How we share your information
We do not sell your personal data. We may share your information with:
Service providers: Third-party vendors who assist in operating the platform, including cloud hosting, payment processing, analytics, and customer support tools. All service providers are bound by data processing agreements.
Integration partners: When you connect third-party tools such as NetSuite, Xero, Stripe, or QuickBooks, data is shared with those services in accordance with your instructions and their own privacy policies.
Legal requirements: We may disclose your information when required by law, court order, or governmental authority.
Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
7. Data retention
We retain your personal data for as long as your account is active or as needed to provide the Service. Financial data processed through the platform is retained in accordance with your instructions and applicable legal requirements. You may request deletion of your data at any time by contacting privacy@agenticos.com.
8. Data security
AgenticOS implements industry-standard security measures including:
End-to-end encryption of data in transit and at rest
SOC 2 Type II certified infrastructure
Role-based access controls across all systems
Regular security audits and penetration testing
Multi-factor authentication for all platform access
Despite these measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
9. Your rights
Depending on your location, you may have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data
Portability: Request transfer of your data to another service
Objection: Object to processing based on legitimate interests
Restriction: Request restriction of processing in certain circumstances
Withdraw consent: Where processing is based on consent, withdraw it at any time
To exercise any of these rights, contact us at privacy@agentcos.com. We will respond within 30 days.
10. Cookies
We use cookies and similar tracking technologies to operate and improve the Service. For full details on the cookies we use and how to manage your preferences, please refer to our Cookie Policy.
11. Contact us
For privacy-related questions or to exercise your rights:
Email: privacy@agenticos.com Address: AgenticOS Technologies Inc., San Francisco, CA, USA